Smooth Move: Five Steps to a Successful Phone Transition During Your Office Move

 Smooth Move: Five Steps to a Successful Phone Transition During Your Office Move

Moving your office to a new location is a considerable endeavor affecting nearly every aspect of your business operations. While there are many important dmarc for msp  projects to consider, ensuring that the primary means of communication—the phone for most businesses—transitions seamlessly should be one of the top priorities.

Successfully moving the phone system is vital. Just a few hours of downtime can cost thousands in lost revenue or opportunities. Even the most competent professionals can experience a high degree of stress due to the scope and time-sensitivity involved in the project. Taking the time to put together an action plan well in advance, though, will keep anxiety to a minimum. The following five steps will help get you started.

1. Start early. Each of the services required for your move will typically take 30 to 60 days to implement. Addressing these steps early in your move process will ensure that you have ample time to evaluate your options. Waiting as late as even a full month before your move date could result in hasty and potentially poor decisions due to a time crunch. If possible, begin making arrangements 90 days or longer in advance.

2. Establish local and long distance services. Contact your current local service provider to find out what services are available to you at your new location. A good provider will review your current services and determine if a different solution or contract would be of benefit. If your current provider does not offer a review, it might be in your best interest to survey the competition. Technology is continuing to improve and prices are continuing to fall in this area of telecom.

A major consideration for most businesses when they move offices is whether they can keep their main listed local telephone number. Traditional local telephone providers (former regional Bell companies) usually have geographic restrictions on what numbers can be assigned. If your business is moving across town or further, it is likely that a number change will be required by those carriers. If keeping an existing number is important and your current provider mandates a change, consider switching to a different one. Competitors to the former Bell companies typically do not have the same restrictions on phone number assignment and will be able to move, or port in telecom jargon, your existing numbers over to their service. Timing is crucial. Porting numbers from one carrier to another takes four to six weeks and requires a great deal of coordination between the new and incumbent carriers.

3. Decide whether to move your current phone system or purchase new. Moving offices offers a great opportunity to evaluate whether your existing phone system is still meeting your business needs. Your service provider may recommend a change in local and long distance service when you move that will save you hundreds per month but cannot interface with your existing phone system. Changing from analog phone lines to a PRI circuit, for example, could prompt a system change or upgrade if your current phone system does not support a PRI card or gateway.

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